Delivery & ReturnsFebruary 22, 2022 2023-07-19 13:39
Delivery & Returns
At Howard’s Clothing we post only using Royal Mail.
At the moment we are sending all parcels 1st Class Delivery. This is to ensure you get your Howard’s Goodies as quick as possible!
- First Class aims to deliver the next working day. Therefore after dispatch email if posted on the same day you should expect to have your order the next day!
Currently we can’t offer a guaranteed next day delivery.
Orders placed after 2pm Monday – Friday will be posted the following working day.
If for some unfortunate reason your dissatisfied with your Howard’s delivery and you need to return an item(s), please read the following terms and conditions to make the process as hassle free as possible.
Items must be;
- Makeup stain free
- Perfume and strong odour free
- Original tags MUST still be attached
We are happy to refund items in a saleable condition. However we can not offer exchanges due to the high levels of turnover in most products. If you would like an alternative size or a different garment we would recommend once returned goods have been received to place a new order.
Items must be returned within 14 days of dispatch date shown on your delivery note. At this time we do not offer free returns service therefore returns postage cost is your responsibility.
We would highly recommend using an economy tracked service as we cannot be held responsible for any damage or loss of items. We would advise to keep your proof of postage until your parcel has arrived safely with us at Howard’s HQ!
Once we have received your return we will process your refund within 7 working days.
Oh no! We apologise that you have received a faulty item! Please contact us at email@example.com
We aim to reply to you within 2-3 working days. We will refund returns postage charge in most cases. However please note we will only refund £3.20 for up to 2kg using royal mail 2nd class delivery.
44 meadow lane
Contact us at firstname.lastname@example.org for questions related to refunds and returns.